FAQ

Frequently Asked Questions

1. What makes Tulaloom different?

Tulaloom brings together thoughtful period care, everyday comfort, and a more beautiful experience—designed to make period days feel a little softer.

2. What is an organic cotton topsheet?

The topsheet is the layer of the pad that sits closest to your skin. Tulaloom pads feature an organic cotton topsheet for a soft, comfortable feel where it matters most.

3. Which Tulaloom product should I choose?

Choose Regular Flow Pads for moderate-flow days, Heavy Flow Pads for heavier days, and Panty Liners for light everyday protection.

4. Do Tulaloom pads have wings?

Yes. Our Regular and Heavy Flow Pads have wings to help provide a secure, comfortable fit.

5. How often should I change my pad?

Change your pad regularly based on your flow and comfort needs, and sooner if it feels full or uncomfortable. Always follow the directions on the product packaging.

6. Do you accept returns or exchanges?

Due to the personal and hygienic nature of our products, all sales are final. If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 7 days of delivery so we can help.

7. Where does Tulaloom ship?

Tulaloom currently ships within the United States.

8. How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your delivery.

9. How can I contact Tulaloom?

Email us at info@tulaloom.com. We aim to respond within 2–3 business days.